Frequently Asked Questions

Formulas

  • What is the difference between the formulas?

    Each of the formulas has been designed to meet a need and support.

  • I'm lost in the formulas, I don't know which one suits me best.

    You can contact me for a 15min discovery call. It is free and without obligation.

  • No formula meets my needs, what should I do?

    If you do not find what you are looking for among my formulas or you would like a personalized service, send me a message via my contact form, we will establish a tailor-made formula together.

  • How do I find out the price of my plan?

    Contact me by email, tell me which formula interests you, describe your project and send me the relevant information. I will get back to you within 48 hours with a detailed quote.

  • For the Decorative Design formula, is it possible to work on several rooms at the same time? or a studio?

    Yes ! Specify this when making contact. You can collect up to 3 coins at a time.

  • Is the first meeting free?

    Yes. I do not charge for the first meeting and this does not bind you in any way.

  • Is it possible to use your services remotely?

    Of course ! The majority of my services and packages can be carried out remotely. In this case, we communicate via your customer area, by email, telephone or videoconference.

  • In which cities do you operate?

    I can carry out projects throughout France and even abroad remotely.

  • Can I combine packages and services?

    Of course ! You can combine the packages according to your needs or add à la carte services.

Before project

  • I have no idea what style I want. Is this a problem?

    No, on the contrary, I am here to support you, and offer you several atmospheres in order to find the one that suits you.

  • I don't have a plan. What to do ?

    Don't panic, I'm not necessarily asking for a "professional" plan. If you do not have a plan, I will provide you with a measurement guide that I have produced which allows you to create a freehand plan quickly and efficiently.

  • I have a plan, but I don't have any photos. Is that bad ?

    No worries, photos are not essential to carry out your project.

  • I have a small budget, is this a problem?

    Within the limits of practicability this is not a problem. On the contrary, my added value is also to work for all budgets. I find the best solutions (second-hand furniture, DIY, etc.).

  • How will we receive our project?

    You receive progress at each stage of the project in pdf and/or jpeg form in your customer area.

  • Is there a minimum project size?

    No. I carry out projects ranging from furniture design to the design of a room to that of a house or a hotel.

  • How long does the design of a project take?

    It is difficult to give a duration, because it is specific to each project. It varies according to the services chosen, the number of current projects of the agency, the specifications, the location of the project, its surface area, its complexity and its constraints, but also according to the response time of the client.

  • How are fees paid?

    Via bank transfers.

  • What is my customer area?

    Once the quote is signed, I will send you a link to your customer area. This space is personal. Only you and I have access to it.

During the project

  • Can I chat with you?

    You can communicate with me on a daily basis, by email, telephone, Whatsapp or even videoconference. I remain at your disposal.

  • What should I do if I don't like my project?

    Impossible ! You communicate with me daily so that the project suits you, you validate each phase before moving on to the next.

  • How many changes can I make?

    For the decorative layout formula, you have a revision of the plan and 3D visuals included. If you want more, this will be a supplement.

  • Is it possible to add options during the adventure?

    Of course ! This will simply be the subject of a quote complementary to the initial one.

  • Is it possible to use second-hand furniture?

    Obviously ! I am keen to offer you second-hand alternatives, and I love bargain hunting!

  • Can I use furniture I already have?

    Yes. To do this, simply send me photos of your furniture and their dimensions or their URL reference via your customer area.

After the project

  • Is this the agency that takes care of purchasing and ordering supplies?

    No. I provide all the keys in hand (shopping list with references, quantities, prices, and URL link) so that you place the orders yourself and can thus organize your reception.

  • Do you have discounts on certain brands?

    Work in progress.. :) It’s happening quickly.

  • Do you have partner brands?

    I can work with every brand possible, from Ikea to Westwing to Selency to independent designers.

  • Do you have qualified craftsmen to recommend to us for the future?

    Yes. I work with craftsmen, a works coordinator and a kitchen designer in the Tours/Blois sector.

  • Can I get a discount if I carry out a new project?

    Yes, you get 10% off immediately on your next project.

  • Do you have a sponsorship system?

    Yes, by sponsoring a loved one, they will also benefit from -10% on their project.

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